**Refund Policy**

At SRVJK, we strive to ensure your satisfaction with every purchase. However, we understand that there may be instances where you may need to request a refund. This Refund Policy outlines our guidelines for refund eligibility and the process for requesting a refund.

**1. Eligibility**

We offer refunds under the following circumstances:

– Product Defect: If the product you received is defective or damaged upon arrival, you may be eligible for a refund. Please contact us within +91 98181 96875 days of receiving the product to report the issue and initiate the refund process. We may require photographic evidence of the defect or damage to process your refund request.

– Non-Delivery: If you did not receive the product you ordered within the specified delivery timeframe, you may be eligible for a refund. Please contact us if you have not received your order within the expected timeframe, and we will investigate the matter and process your refund accordingly.

– Dissatisfaction: If you are dissatisfied with your purchase for any reason, you may request a refund within [number] days of receiving the product. Please note that refunds based on dissatisfaction are subject to approval, and we may require additional information to process your request.

**2. Refund Process**

To request a refund, please contact our customer support team at thakurmithilesh79@gmail.com with the following information:

– Your order number.
– A detailed explanation of the reason for your refund request.
– Any supporting documentation or evidence, such as photographs of defective products.

Once we receive your refund request, we will review it and notify you of the status of your refund as soon as possible. If your refund request is approved, we will process the refund to the original payment method used for the purchase within [number] business days.

**3. Exceptions**

Please note that certain products may not be eligible for refunds, including:

– Digital products or services that have been accessed or downloaded.
– Products that have been customized or personalized according to your specifications.
– Perishable goods, such as food or flowers.

Additionally, refunds may be subject to restocking fees or return shipping costs, which will be deducted from your refund amount.

**4. Contact Us**

If you have any questions or concerns about our Refund Policy or the refund process, please contact our customer support team at thakurmithilesh79@gmail.com. We are here to assist you and ensure that your shopping experience with us is satisfactory.

**Effective Date:** [Date]

By making a purchase through our website or other platforms, you agree to abide by the terms of this Refund Policy. If you do not agree with these terms, please do not make a purchase.